“The Mission of RHF (Retirement Housing Foundation), a national non-profit organization, is to provide affordable housing and service coordination for persons with limited incomes in an inclusive environment that enhances their quality of life physically, mentally, and spiritually. RHF is committed to serving its residents and their local communities.” Please visit our website at http://www.rhf.org for additional company information. RHF is an equal opportunity employer.
We currently have an open position for a National Trainer at our Retirement Housing Foundation – Corporate Office located in Long Beach, CA.
JOB DUTIES:
- Retirement Housing Foundation corporate office located in Long Beach, CA is in need of a full-time National Trainer.The National Trainer (NT) serves as an affordable housing matter expert to facilitate operational training in support of the V.P., Affordable Housing Operations and the Regional Managers. The NT is responsible for partnering with team members, Regional Managers and the leadership team to identify implement trainings and track progress.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The NT will facilitate the design, development, and deployment of training programs that meet current and future needs of the affordable housing communities. In this role, you will create standard and custom solutions and where applicable use industry acknowledged programs that challenge and support our team members to be their best.
understand the training needs of the organization and identify root causes for performance gaps with respect to employee training.
• Work with Director of Social Service Coordination and V.P. of Occupancy and Tax Credit Compliance to ensure that training for team members aligns with their accountabilities
• Lead cross-functional teams and consult with subject matter experts to develop effective training solutions for current and future organizational needs.
• Assume role of learning administrator in RealPage Learning Management System and maintain accuracy of training records and reporting.
• Develop an on-boarding training program for all new Managers. The training program is to be conducted at the corporate office on a monthly basis (classroom style).
• Evaluate the effectiveness of training programs by creating and implementing measures to track outcomes and ensure alignment with the strategic plan, as well as operational expectations.
• Develop strategies in collaboration with the V.P., Affordable Housing Operations for on-boarding the new Managers during the first (12) twelve months of their employment.
• Develop training material, organize schedules, and provide logistical support for training and maintain training records.
• Develop matrices and other KPI’s and present to V.P., Affordable Housing Operations.
• Update training to ensure policy, regulatory requirements; legal and affordable housing changes are incorporated in training curricula.
• Create both digital and classroom-based training content and conduct training as required; in person training and site visits with new team members.
• Periodic travel to facilitate training on-site as needed.
• Maintain liaison with internal and external affordable housing training agencies and advisory services.
• Maintain communication with all department heads to stay abreast of changes in procedures or other areas of needed focus.
• Other duties as assigned.
REQUIREMENTS:
- EDUCATION AND EXPERIENCE REQUIRED:
B.A. in Business or five (5) years Property Management experience with HUD. Experience with any applicable local, state and federal government housing agencies (CHFA, CRA, in California), tax credits and conventional complexes. Demonstrated ability to lead and coordinate projects and deliver results. Knowledge of RealPage software a plus. COS and tax credit certifications required.
If you or someone you know is interested, please e-mail resume to: humanresources@rhf.org, or fax to: Corporate HR @ 562/430-8723
This is a Full-Time position.
If you are interested and qualified, please email resume to Corporate HR at humanresources@rhf.org, phone#:5622575400 or fax to 562/430-8723.
You will be required to provide your COVID vaccination card or you may request a vaccine exemption form for medical or religious reasons. The vaccine exemption form MUST be approved prior to concluding the pre-employment requirements.
If a job offer is made, your employment will start after a successful completion of a drug test, references, and background checks as deemed necessary. The drug test must be completed within three (3) business days of the job offer. If the above pre-employment requirements are not successfully met, the job offer will be withdrawn.
